While companies are sales-driven and others are marketing-driven, at ChemRite CoPac, we are customer-driven. We have built an outstanding team of dedicated professionals who have the expertise to provide feasible some solutions to any issue our customers face. Their success has led to ChemRite’s outstanding customer retention record and many honors in customer service. These include the “Commitment to Excellence” award, the “Outstanding Vendor” award, and the “Quality Assurance Achievement” award.
As consumer markets continue to change and as new technologies surface, ChemRite will remain committed to being a leader in our industry and a premier service provider to our customers. This level of customer dedication assures that you receive innovative manufacturing solutions from a team with real world experience.
Customer Service Commitment
- Our Goal is to Exceed Our Customer’s Expectations and Become a Valued Partner
- ChemRite Acts as an Extension of Your Facility
- Experienced Customer Service Support
- Customized Reporting Based on Customer Requirements
- Immediate Order Confirmation Response*
- 48-Hour Production Date Confirmation On All Orders*
- Production Planning with Visibility to the Production Schedule
- Complete Purchasing Capabilities Based on MRP-Planning Environment
- Relationships With a Large Network of Quality Suppliers
- Accurate Production and Inventory Status*
- Freight Shipping Capabilities
*These reports are submitted via customer preferred method of communication.